Terms of Service
Last updated: October 2026
Important Notice
This website is an independent visitor guide. Tour links go to GetYourGuide, where any booking is made. Some links on this site are affiliate links: if you book through one of them we may earn a commission, and the price you pay is the same. We help you choose a tour, but we do not sell or operate the tours ourselves. Every boat trip, bus transfer and tour is provided by an independent operator.
By following a booking link you leave this site; the booking is made with GetYourGuide under its terms and the operator’s.
Bookings & Payment
- All bookings are processed and fulfilled by GetYourGuide and the respective operator.
- By completing a booking, you agree to GetYourGuide’s Terms & Conditions and the operator’s policies.
- Booking confirmations and vouchers are issued by GetYourGuide.
Cancellation & Refund Policy
Cancellation terms are set by GetYourGuide and the operator and are shown on each listing before you pay.
To cancel or modify a booking: Contact GetYourGuide customer service directly using the details in your booking confirmation email.
Operator Responsibility
The operator (not this website) is solely responsible for:
- Conducting the tour safely and as described
- Providing guides, skippers, crews, boats, drivers and vehicles
- Weather-related cancellations or modifications
- Passenger safety and insurance
- Handling complaints or issues during the tour
In case of adverse weather, a site closure, or safety concerns, the operator may cancel, reschedule or modify the tour. Refund or rescheduling options follow the cancellation terms shown on the listing.
Liability & Disclaimer
This website is a visitor guide that refers you to GetYourGuide. We are not liable for:
- Tour quality, safety, or accuracy of descriptions
- Personal injury, loss, or damage during tours
- Cancellations, delays, or changes made by operators, including for sea conditions or weather
- Disputes between customers and operators
All participants take part at their own risk and must follow the safety instructions given by the guide, skipper or crew.
The operator’s liability terms apply as stated in their booking conditions.
Intellectual Property
Tour descriptions, images, and pricing are provided by GetYourGuide and the operators. All trademarks and content belong to their respective owners.
Changes to Terms
We may update these terms periodically. Continued use of this site constitutes acceptance of updated terms.
Contact
For booking-related questions, contact GetYourGuide customer service via your booking confirmation.
For website inquiries: info@whalewatchingtourtromso.com